About this role
Our client is seeking a Software Development Engineer III to join their Planning Intelligence team. This role plays a crucial part in enhancing customer experience by leveraging technology to optimize their customer service operations. You will be responsible for designing and implementing software solutions that support the planning and operational needs of a large-scale customer service network.
Key Responsibilities:
- Develop and maintain software systems that improve customer service efficiency and effectiveness.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Analyze data and create algorithms to enhance planning intelligence and operational decision-making.
- Ensure high-quality code through rigorous testing and code reviews.
- Troubleshoot and resolve software defects in a timely manner.
Required Skills & Qualifications:
- Proficiency in programming languages such as Java, Python, or C++.
- Experience with cloud technologies, preferably AWS.
- Strong understanding of software development methodologies and best practices.
- Familiarity with data structures, algorithms, and system design principles.
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
Experience:
- A minimum of 5 years of experience in software development, with a focus on planning and operational intelligence.
What we offer:
- An opportunity to work in a dynamic environment with a focus on innovation and customer satisfaction.
- The chance to be part of a team that is dedicated to enhancing the customer experience on a global scale.
- Professional development opportunities and a collaborative work culture.
This role is managed by AI-First Talent on behalf of our client. Your application is reviewed directly by our talent team.