About this role
Our client is seeking a ServiceNow Business Analyst to join their team. This role is crucial for enhancing security and compliance while improving productivity through effective access management processes.
Key Responsibilities:
- Perform user administration tasks in a Windows Active Directory environment.
- Grant NTFS permissions and manage Exchange mailboxes.
- Collaborate with stakeholders to gather and analyze business requirements.
- Develop and implement solutions within the ServiceNow platform.
- Ensure alignment of ServiceNow functionalities with business needs.
- Provide training and support to end-users on ServiceNow functionalities.
Required Skills & Qualifications:
- Strong understanding of ServiceNow platform and its capabilities.
- Experience with Windows Active Directory and Exchange.
- Proficient in managing user permissions and access controls.
- Excellent communication skills and ability to work collaboratively.
- Strong analytical and problem-solving abilities.
- Versatile and committed to delivering high-quality results.
Experience:
- 3-5 years of experience in a Business Analyst role, preferably with a focus on ServiceNow or similar platforms.
What we offer:
- Opportunity to work in a dynamic environment with a focus on innovation.
- Professional development and growth opportunities.
- Collaborative team culture that values your contributions.
This role is managed by AI-First Talent on behalf of our client. Your application is reviewed directly by our talent team.