About this role
Our client is seeking a Senior Engagement Manager with a strong background in Salesforce pre-sales to join their dynamic team. This role is pivotal in driving customer success and ensuring that clients receive exceptional service and support.
Key Responsibilities:
- Lead pre-sales engagements and presentations to prospective clients, showcasing the value of Salesforce solutions.
- Collaborate with sales teams to identify customer needs and tailor solutions accordingly.
- Develop and maintain strong relationships with key stakeholders and decision-makers.
- Provide expert guidance on Salesforce products and services, ensuring alignment with client objectives.
- Conduct product demonstrations and workshops to educate clients on Salesforce capabilities.
- Analyze market trends and customer feedback to inform product development and strategy.
Required Skills & Qualifications:
- Proven experience in a pre-sales role with a focus on Salesforce solutions.
- Strong understanding of CRM systems and customer success principles.
- Excellent communication and presentation skills, with the ability to engage and influence stakeholders.
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
Experience:
- Minimum of 5-8 years in a relevant field, with significant experience in pre-sales and customer engagement.
What we offer:
- An opportunity to work with a forward-thinking company that values innovation and customer success.
- A collaborative and inclusive work environment that encourages professional growth and development.
- Access to the latest tools and technologies to enhance your work experience.
This role is managed by AI-First Talent on behalf of our client. Your application is reviewed directly by our talent team.