About this role
Our client is seeking a motivated individual for the Apprenticeship – Technical Support role. This position is ideal for those looking to start their career in technology support, providing an opportunity to learn and grow within a dynamic environment. You will be part of a team that supports mission-critical technology systems for leading businesses.
Key Responsibilities:
- Assist in troubleshooting technical issues and providing effective solutions.
- Support users with hardware and software inquiries.
- Collaborate with senior technical staff to enhance service delivery.
- Participate in training sessions to develop technical skills.
- Document and track issues using internal systems.
Required Skills & Qualifications:
- Basic understanding of computer systems, networks, and applications.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively in a team environment.
- Eagerness to learn and adapt to new technologies.
Experience:
- 0-2 years in a technical support or related role is preferred, but not mandatory.
What we offer:
- A supportive learning environment with mentorship from experienced professionals.
- Opportunities for professional development and career advancement.
- An inclusive workplace culture that values diversity and innovation.
This role is managed by AI-First Talent on behalf of our client. Your application is reviewed directly by our talent team.